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Free P & P to most UK areas.
We aim to dispatch all items 24 - 48 hours after receipt of cleared funds, however please allow up to 28 days for delivery. If an item you order is out of stock we will notify you straight away with an anticipated in stock date. If any item you receive is faulty or damaged, or you are not satisfied with the item for any reason then please contact us to enable us to rectify the problem. If you encounter any problems during checkout then please contact us stating the nature of the problem to enable us to rectify it.
All goods are shipped direct from our suppliers who are all based in the UK ZL products are delivered as follows: We deliver on Wednesdays and Fridays using FedEx or City Link's courier services DSO products are delivered using either royal mail or parcelforce and are usually delivered within 3 - 5 days of receipt of payment.
ADDITONAL INFORMATION REGARDING RECORDED AND TRACKED DELIVERY Please only select this option for orders that contain products with DSO product codes. This option is available to all destinations and costs an additonal £2.99 • By selecting this service, you'll be able to track the progress of your delivery once it enters the Parcel Force & Royal Mail system. • We will issue you a tracking number via email once it has been made available to us from Parcel Force. You can then log onto http://www.parcelforce.com or www.royalmail.com and enter the tracking number to monitor the progress of your delivery. Please Note: Please be aware that the following goods are excluded from compensation. • Watches (** Parcel Force & Royal Mail provide compensation for loss but not damage) For more information please visit http://www.parcelforce.com or www.royalmail.com ADDITONAL INFORMATION REGARDING RECORDED, TRACKED AND INSURED DELIVERY
Please only select this option for orders that contain products with DSO product codes. This option is only available to Zone 1 destinations and for products in Price Band A This option costs an additional £4.99 • By selecting this service, you'll be able to track the progress of your customers delivery once it enters the Parcel Force & Royal Mail & Business Post system. Insurance. If for any reason the item is damaged, lost or stolen a replacement will be despatched immediatly. All items insured to the value for £150.00 (This does not apply in the cases where attempted fraud is suspected). • You can also view your customers signature (online) once they have signed for their parcel as proof of delivery! • We will issue you a tracking number via email once it has been made available to us from Parcel Force. You can then log onto http://www.parcelforce.co.uk or www.royalmail.com or www.businesspost.biz and enter the tracking number to monitor the progress of your delivery. Please Note: Please be aware that the following goods are excluded from compensation. • Watches (** Parcel Force & Royal Mail provide compensation for loss but not damage) For more information please visit http://www.parcelforce.co.uk or www.royalmail.com
I work full time and the best times to contact me are between 6 & 7 pm weekday evenings. If telephoning you will probably have to leave a message as the signal in Cornwall is not very good however you can now also contact me 24/7 on my new skypein number which is 020 8144 6130 I aim to respond to all queries within 2 working days (Monday to Friday) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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